Background Matrix Group is a private equity backed multi-utility infrastructure company providing electrical networks to homes, businesses and data centres across the UK. In early 2022, the company decided to expand into offering water services to new-build residential developments. To do this, Matrix had to apply to become what’s known as a New Appointment and…

Background Premier Technical Services Group (PTSG) is a multidisciplinary building compliance business offering a wide range of technical compliance services. The firm employs more than 3,000 people and serves over 30,000 customers across 200,000 assets.  The company was set up by Paul Teasdale in 2007, who rapidly grew the business from a standing start to…

Williams Bain supported the consolidation of disparate finance and operational IT systems across multiple divisions to create a blueprint which would eventually lead to a tier 1 ERP implementation. The Situation We were approached by the Group CIO who was an Executive Board member for this FTSE 250 engineering services organisation. The CIO needed to…

A multi-billion pound privately owned support services business asked for our help to reduce operating costs by £35m within a financial year.  The Situation The organisation had recently made a large acquisition and whilst the newly acquired business was performing the integration was not yet complete. The business had already identified that by creating a…

Within a week of asking, we deployed one of our transformation experts, who was a finance qualified former CEO with deep sector specific experience. They started the discovery phase immediately and within 6 weeks had created the change plan. The executive board agreed the solution that was presented and gave board approval for the change…

Williams Bain transformed the fortunes of a FTSE 100 IT solutions business by substantially reducing its cost to service. Our involvement resulted in an in-year saving of £2.3m. The Situation The board had recognised that targets were being missed and, more importantly, there was a significant risk that volume business would be lost. They needed…

When a large family business with a turnover approaching £1bn needed to reduce its cost to serve and implement a new ERP system, the owners turned to Williams Bain.  The Situation This was an Engineering services business which was successfully operating on low (Industry average) margins. The business was well run by a strong leadership…