Assignment at a glance
- Private Equity backed
- Support services company
- Regulatory compliance needs
- Internal promotion of the MD
- Growth plans now delivered
Problem
Our client, a sub £5m UK based services division, part of a £40m support services group that is private equity backed. The group performance was being held back by a division that was underperforming. A decision was made by the board to keep the division due to its strategic value and growth potential. Williams Bain supplied an experienced Interim Managing Director with strong transformation skills to turnaround operational and financial performance bringing a positive financial contribution and stability to the group within 9 months.
Approach
- Understand why the division was underperforming
- Ensure that the regulator was well informed and supportive
- Put in place immediate and long term measures for profitability
- Recruit a permanent MD that could deliver the 5 year plan
Results
Turnaround Leadership: Creating a long term future for the business – quickly
- Recover tainted client relationships
- Deliver a new operating model
- Stabilise the business and the team
- Increase the sales pipeline value
- Ensure regulatory compliance
- Recruit and handover to a new MD
Skills and Experience
The Interim Manager – 94228652
- Managing Director: P&L experience in small, medium & large companies including listed companies and private equity backed portfolio companies
- Regulatory: Previous experience working in a regulated business in the UK Utilities Industry. Understanding of regulatory compliance
- Transformation: Able to bring new ways of working to a support services business including a new target operating model
- Leadership: Proven leadership, mentor and stakeholder management skills
- Performance: Able to create a performance culture for the long term
- Commercial: Natural ability to anticipate and meet the needs of the customer
