Responding to change: what next for social housing?

The Social Housing sector faces unprecedented challenges as Housing Associations and Local Authority ALMOs have to provide more homes and better services with less money. Change management expert David Lister argues that restructuring and developing a new Target Operating Model can create greater efficiencies and more modern ways of working – leaving organisations in better shape for the future.
Read More

Quality data starts with good governance

High-quality, well-managed data is crucial to give you a more sophisticated understanding of your customers and to drive better decision making. But before you can exploit data, it’s vital that you have sound governance in place – and the responsibility for that lies with the board, not your IT department.
Read More

Is now the time to sell your shared service centre?

A boom in internal shared service centres (SSCs) over the past 20 years has helped many organisations lower costs and drive efficiencies. But should you go a step further and outsource altogether? Interim finance manager Ben Chapman, who’s helped many companies set up and / or outsource their SSCs, explains the benefits of doing so, and why now’s a good time.
Read More
page 1 of 4