Managing Director 2 - Williams Bain

Expert Insights

More than 8 in 10 businesses underwent transformational change in 2017

A global survey by interim management specialist IXPA has found that 85% of businesses underwent transformational change in 2017. The study looked at the key challenges facing organisations around the world over the past 12 months and asked leaders how they were tackling them.

Responding to change: what next for social housing?

The Social Housing sector faces unprecedented challenges as Housing Associations and Local Authority ALMOs have to provide more homes and better services with less money. Change management expert David Lister argues that restructuring and developing a new Target Operating Model can create greater efficiencies and more modern ways of working – leaving organisations in better shape for the future.

Invest in the future – with or without a strong balance sheet

Brexit and the US presidential election have created a cautious market in which many companies are minded to sit on their cash and do nothing. But experienced commercial director David Scott argues that conditions are ripe for companies to make measured investments and steal the advantage – even if their balance sheets aren’t looking so healthy.

Making a LATCo work in the real world

With many local authorities facing ever increasing financial pressures and demands, service delivery specialist Dave Fergus argues that it’s time to be brave and think and act differently about commercialisation.

Quality data starts with good governance

High-quality, well-managed data is crucial to give you a more sophisticated understanding of your customers and to drive better decision making. But before you can exploit data, it’s vital that you have sound governance in place – and the responsibility for that lies with the board, not your IT department.

Is now really a good time to go for growth?

With turbulence on the stock markets, an economic slowdown in China and uncertainty over the UK’s position in Europe, is now really the time to invest in growth? Former top Coca-Cola executive Nick Massey believes that, with some shrewd moves and a robust plan, you could seize the initiative to boost your market share and deliver a significant revenue upside.

Going digital: a golden opportunity

We’ve all seen how digital has transformed the consumer experience. But what about in the B2B world? Henry Boyden specialises in helping organisations capitalise on the potential of digital business. He tells us how B2Bs who haven’t undertaken significant digital transformation, are in danger of leaving it too late.

How to make innovation business as usual

Although Britain’s economy expanded 2.8% in 2014, productivity has fallen for the third successive year. In response, the CBI has called for businesses to become more innovative and raise their performance. Many companies already describe themselves as ‘innovative’, but how many implement a solid model to ensure it’s embedded in everyday business? We spoke to growth and innovation expert Dennis Pannozzo to find out how he helps companies build sustainable innovation capability.

Are you really listening to your customers?

Over the past decade the likes of Amazon and Apple have transformed the way we buy and use products. The key to their success has been a complete focus on the needs and experiences of their customers. So could B2B organisations learn from their B2C cousins and do more for their customers? Peter Fisher, an expert in customer focus, believes so.

Be brave and make TUPE work for everyone

Protection of employment rights during a transfer – known as TUPE – can be a minefield. Get it wrong and it can make your acquisition completely unprofitable, but with a little bravery you can seize the opportunity to vary employee terms and conditions for the benefit of everyone. TUPE expert Ruth Gawthorpe offers some useful advice.

6 ways to make your change programme a success

When it comes to change programmes, companies often make the same mistakes. So what are they
and how do you avoid them? Author, coach and successful change management expert Brigitte Cobb
offers her tips to staying on track.

Sales or marketing? Which is the priority for optimum growth?

With the UK out of recession, many UK businesses are bullish about growth in 2014. But what’s the best way to achieve it? Should your focus be sales or marketing? David Baldwin-Evans, an experienced interim sales and marketing leader, shares his thoughts.

Search