Insight Articles

Stay informed with insights and expert viewpoints.

Search

6 Ways Field-based Businesses can Increase Profitability

Dec 2024

Field-service based businesses, such as those in the facilities management, engineering services, utilities and pest control sectors, face many challenges including skills shortages, intense competition and increasingly demanding service-level agreements. Louise Orrell, who specialises in transformations for field-based companies, looks at some of the key things firms can do to drive profitability. 1. Optimise workforce…

How to keep your prices at an optimum level

Apr 2024

Market volatility, wage inflation and the spiraling cost of raw materials has forced many businesses to increase prices. But doing so without damaging sales or customer trust is a careful balancing act. Data scientist Ali Habasha explains why intelligent pricing is the answer. “Historically, a lot of organisations, especially B2Bs, have applied blanket price increases….

6 things to do before starting your business transformation

Dec 2023

Failing to prepare is preparing to fail, or so the saying goes, and failing to prepare for a transformation programme – particularly a business critical one, can be extremely damaging. So, what should you be thinking about before diving in to ensure your programme’s a success? Experienced transformation expert Paul Sambhi outlines his key considerations….

How to start building your AI capability – Tips for the CEO

Jul 2023

Recent months have seen apocalyptic warnings on the dangers of artificial intelligence. But “AI transformation expert” Dean Zia Dar isn’t panicking yet – and says business leaders shouldn’t either. He offers these tips to help you stand up AI capability in less than a year. 1. This is how AI helps you “Don’t let the…

Why social value is a must-have, not a nice-to-have.

May 2023

Once largely viewed as the ‘fluffy stuff’ in bids, today social value is a significant and serious part of every government contract. In fact, says social value adviser Richard Dennis OBE, a former COO of Amey’s FM division, it’s fast becoming a significant and serious part of doing business full-stop. Pick a number between 10…

How to earn the commute and win back your people

Mar 2023

Covid changed the way we work, enabling millions to either do their jobs from home permanently or drop into the office occasionally. But while hybrid has advantages, many companies are concerned about its negative impacts. So what can be done? Employee and customer experience expert Debra Ward believes it’s time for organisations to rethink their…

Pay rises in a post Covid world

Apr 2021

Requests for pay rises are on the increase, and whether you are the manager/remco member or employee, the following information may prove useful. I am pretty certain that there have been far fewer conversations about pay rises over the past year than would usually take place. However, as offices start to re-open and employees contemplate…

Sales or marketing? Which is the priority for optimum growth?

Jan 2014

With the UK out of recession, many UK businesses are bullish about growth in 2014. But what’s the best way to achieve it? Should your focus be sales or marketing? David Baldwin-Evans, an experienced interim sales and marketing leader, shares his thoughts.

Insights For: