Expert Insights

IT transformation is the key to great service

A disconnect between the IT function and the rest of the business is harming many organisations’ ability to connect with their customers, argues Graham van Terheyden, and it’s time to put it right. The transformation expert explains how business leaders can realise the potential of their IT function – and perform better.

Responding to change: what next for social housing?

The Social Housing sector faces unprecedented challenges as Housing Associations and Local Authority ALMOs have to provide more homes and better services with less money. Change management expert David Lister argues that restructuring and developing a new Target Operating Model can create greater efficiencies and more modern ways of working – leaving organisations in better shape for the future.

Invest in the future – with or without a strong balance sheet

Brexit and the US presidential election have created a cautious market in which many companies are minded to sit on their cash and do nothing. But experienced commercial director David Scott argues that conditions are ripe for companies to make measured investments and steal the advantage – even if their balance sheets aren’t looking so healthy.

Disposing and acquiring. How to get it right

Whether you have an underperforming subsidiary or you’re looking for growth, the market is ripe for disposals and acquisitions. Finance specialist David Wilton explains why – and how to prepare for both. It’s a competitive market right now, one full of pressures – but also opportunities. While a few years ago there was a degree…

Making a LATCo work in the real world

With many local authorities facing ever increasing financial pressures and demands, service delivery specialist Dave Fergus argues that it’s time to be brave and think and act differently about commercialisation.